InkboxOn-Line Orders : Help and Information
How to use
Payment options
Technical Notes
How To Use our online order system
Our shopping cart system is designed to be simple and intuitive to ensure you may order from us easily and conveniently. You do not need to pre-register to use our online order system.
Online Shopping
Browse our shopping pages to locate the items you wish to purchase. Some
products may offer options (colour, size, etc) - select the specification
that you prefer, then click the adjacent ADD TO BASKET button.
(1) Your Current Order
You will be immediately transferred to the CURRENT ORDERS page, which
is the first of 3 stages to completion of your order. This page confirms
the details of your order and any delivery charges that may apply. There
are options to change quantities, remove items or go back to the shopping
pages to add further items to your order. When you are ready to complete
your order click the CHECKOUT NOW button on that page
(2) Customer Details
This is part 2 of the 3-stage order completion sequence. You simply need
to complete the form on this page with your own name and address information.
When this is done click the SELECT PAYMENT METHOD at the bottom of that
page
(3) Order Summary and Payment Method
On the final page you will clearly see details of the items you are ordering
and your own contact details that you have entered. You should check everything
carefully to ensure correctness - there are options here to return to any
part of the order process to change your order or your contact information.
When you are satisfied that everything is correct you simply need to select
your payment option from those available (see info below), then click the
SEND ORDER NOW button.
We offer a choice of payment options.
Which ever method you choose, a comprehensive ORDER SUMMARY page is generated
that you may immediately print for your records. You will also receive a
duplicate of the ORDER SUMMARY sent to your email address.
Credit Card Payments using our Secure Server
You will be immediately transferred to our credit card payment secure server
facility.
You will see the "secure environment" symbol (a small padlock)
in the corner of the browser window.
You may then enter your Credit Card details as directed.
Your card details are encrypted on the secure server using 128bit SSL technology
- the most advanced available. Only we can access the details.
You will then automatically receive our ORDER SUMMARY email confirming the
order.
We will process your card the next working day.
In accordance with confidential data guidelines, for your security WE DO
NOT RETAIN YOUR CARD DETA
Total Security
Our secure server uses 128bit SSL encryption technology. We have chosen
this method of e-commerce because it is the most secure method available
Invoice
Selection of this option will immediately generate the ORDER SUMMARY page
- we will send you an invoice detailing your order. We will despatch your
order as soon as your payment is confirmed
Technical Notes
Our ordering system should operate perfectly on all recent browsers and
most older ones.
To avoid potential problems you should ensure that cookies enabled
Some ISPs and email service providers use poor quality SPAM filtering and this may automatically treat your order confirmation email as spam, thus preventing it from reaching you. If you do not receive your order confirmation email this will certainly be the case - please contact us directly and we will confirm receipt of your order.
